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Course Outline
Introduction to Design Thinking
- Overview of Design Thinking methodology
- Key stages: Empathize, Define, Ideate, Prototype, and Test
- Understanding the relevance to administrative and operational challenges
Gamification Fundamentals
- Introduction to gamification and its principles
- Gamification vs game design: Key differences
- Exploring tools and techniques for gamifying problem-solving
Empathy and Problem Definition
- Identifying stakeholder needs and pain points
- Using gamified exercises to gather insights
- Formulating clear and actionable problem statements
Idea Generation and Gamification
- Brainstorming techniques for innovative solutions
- Using gamification to unlock creativity
- Collaborative ideation through team challenges
Prototyping and Testing
- Building low-fidelity prototypes for workplace challenges
- Gamified testing scenarios to evaluate solutions
- Iterative refinement based on feedback
Implementation Strategies
- Planning and executing solutions in real-world contexts
- Overcoming resistance to change through engagement
- Measuring the impact of implemented solutions
Gamification Showcase
- Presenting solutions through gamified storytelling
- Peer feedback and collaborative improvement
- Best practices for sustaining a gamified approach
Summary and Next Steps
Requirements
- Basic familiarity with workplace challenges and scenarios
- Open-mindedness to collaborative problem-solving techniques
Audience
- Administrative staff
- Operational staff
- Team leaders and managers
14 Hours
